Forklift operating between warehouse racking

Tracking Ground Support Equipment Across an Airport

Find ground-support equipment across a busy airside environment.

Overview

Tugs, belt loaders, baggage carts and GPUs are spread across aprons, stands and maintenance areas. Ground support equipment tracking shows where every unit is and whether it is available, so turnaround teams get the right equipment to the right stand on time.

Why This Matters

Airport turnarounds depend on the right equipment arriving at the stand at the right time. Ground handlers often have dozens or hundreds of units, many of which look identical, spread across large apron areas. Staff waste time searching for available equipment, units are left at remote stands, and maintenance is planned on calendar dates instead of usage. Tracking motorised equipment with GPS and non-motorised items with BLE tags gives operations a live map and an accurate picture of how equipment is used.

How It Works in Practice

A narrow-body aircraft arrives early at a remote stand. The ramp coordinator checks the live map for an available belt loader and baggage tug, finds both parked 300m away at an adjacent stand and dispatches them immediately. Later, maintenance runs a report of engine hours by unit and schedules servicing for the five tugs with the highest use, instead of servicing the whole fleet on a fixed calendar. At the end of the week, utilisation data shows that 12 baggage carts are rarely used, and they are redeployed to a busier terminal.

The challenge

Why ground support equipment is hard to manage.

Large, busy aprons

Equipment is spread across stands and terminals and is hard to locate quickly.

Delayed turnarounds

Searching for available equipment adds minutes to every turnaround.

Calendar-based maintenance

Servicing ignores how much each unit is actually used.

Poor utilisation data

Some units are overused while others sit idle.

Operational flow

How it works, step by step.

  1. 01

    Fit trackers

    GPS trackers on motorised units, BLE tags on carts and dollies.

  2. 02

    Map live

    See every unit's position and availability on the apron map.

  3. 03

    Dispatch

    Send the nearest available equipment to each stand.

  4. 04

    Record usage

    Capture engine hours, movement and idle time automatically.

  5. 05

    Plan

    Use utilisation and hours to plan maintenance and fleet size.

What operations can see

  • Current status and open exceptions
  • Responsible user or team
  • Time and location context where relevant
  • Evidence and supporting records
  • Outstanding actions
  • Historical trends

Operational impact

  • Reduce manual follow-up
  • Identify exceptions earlier
  • Standardise the process across teams
  • Strengthen accountability
  • Create a searchable operational history

Who it's for

For airside teams racing the clock.

Ground handling companies

Get equipment to stands faster and cut turnaround delays.

Airport operators

See how equipment is used across terminals and aprons.

GSE maintenance teams

Plan servicing on real usage data.

Operations managers

Right-size the equipment fleet based on utilisation.

Insight

Keeping the Loop Closed

GSE tracking makes the apron visible. Equipment reaches stands faster, maintenance is based on usage and the fleet is sized to real demand. Turnarounds become more reliable, and capital spending on new equipment is easier to justify or avoid.

This use case is particularly relevant to Aviation environments, but the underlying operating model can also apply wherever distributed frontline teams, vehicles, assets or facilities need stronger visibility and accountability.

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FAQ

Frequently asked questions

What is ground support equipment tracking?

It is the use of GPS trackers and BLE tags on airport ground support equipment, such as tugs, belt loaders and carts, to show location, status and usage on a live map.

Can non-motorised equipment be tracked?

Yes. Baggage carts, dollies and other non-powered items can be tracked with battery-powered BLE tags detected by gateways around the apron.

How does GSE tracking improve turnaround times?

Coordinators can see and dispatch the nearest available equipment instead of searching for it, which reduces delays at the stand.

Does tracking support GSE maintenance?

Yes. Engine hours and usage are recorded automatically, so maintenance can be planned on actual use instead of fixed dates.

The goal is to make frontline activity visible, actionable and accountable across the operation.

Tell us how your operation runs today and we'll show you what this looks like for your teams.