Field worker beside power lines using a handheld device

MISSION-CRITICAL COMMUNICATIONS

Keep frontline teams connected when every second matters.

Secure, instant communication across smartphones, rugged devices, tablets and control-room environments, using cellular and Wi-Fi networks.

FOUR CAPABILITIES

One platform for operational communication

Connect every person, team and control room in real time.

01

Push-to-Talk

Connect individuals and groups instantly, with priority calls that cut in when it matters and ad hoc groups set up on the spot.

02

Location & Workforce Visibility

See who is available and where field teams are now, with a location history you can replay after an incident.

03

Messaging & Multimedia

Share messages, photographs, video and operational information directly from the field.

04

Emergency & Lone-Worker Safety

Enable emergency alerts, panic functionality and priority broadcasts so a call for help always gets through.

Connect field teams and control rooms

Communication that moves as fast as the operation.

Mission-critical push-to-talk combines the speed and simplicity of traditional radio with the reach and functionality of broadband networks. Teams can communicate across departments, locations and geographic boundaries without being restricted by conventional radio infrastructure.

  • AES-256 voice encryption, ECDSA, ECDH 384 key exchange and SHA-384 hashing
  • Dedicated enterprise servers with guaranteed network isolation
  • PC dispatch client with a direct interface to public safety and LMR networks
  • User and group management from the web or the handset
  • Encrypted account management transactions
  • Live customer support 24/7/365
Paramedics communicating at the rear of an ambulance

Built for critical operations

Deploy communication around the way your teams actually work.

Our communication platforms support secure, reliable communication for distributed teams operating in demanding environments. The platform can be deployed across existing smart devices or integrated with rugged handsets, specialist PTT devices, accessories and control-room systems.

  • Smartphones
  • Rugged handsets
  • Specialist PTT devices
  • PTT accessories
Range of rugged push-to-talk handsets, the centre device showing group text messages

Record and manage critical communications

Create a reliable operational record of every critical communication.

Integrate communications with mission-critical recording to securely capture and retain voice activity. Recording, timestamps, user information and audit trails provide a reliable operational record for incident review, investigation and compliance.

01

Voice Recording

Securely capture and retain critical communication.

02

Timestamps

Maintain an accurate chronology of communication activity.

03

User Information

Connect recorded activity to the relevant operational users.

04

Audit Trails

Support incident review, investigation and compliance.

Real-time command visibility

Connect frontline personnel, supervisors and command centres.

Control-room personnel can monitor users, groups, locations and communication activity through centralised dispatch and management tools. This creates a connected operational environment between frontline personnel, supervisors and command centres.

  • Users
  • Groups
  • Locations
  • Communication activity
  • Live operational visibility
Paramedics checking medical equipment before a shift

Government approvals

Approved for government and public-sector use.

The push-to-talk platform holds FedRAMP, GovRAMP and TX-RAMP authorisation, the security standards for cloud services used by government agencies.

Device certification badges

Whitepaper

Push-to-talk communications for frontline and control room teams

Traditional two-way radio still does much of the job well, but it's bound by line-of-sight, tower coverage and departmental infrastructure, and gives no confirmation a message was received.

Communication without boundaries

Connect your teams, strengthen coordination and maintain operational visibility wherever work happens.

Bring field personnel, supervisors and control rooms together through secure mission-critical communication.