Whitepaper

Mobile device management software for the field device fleet

Frontline operations now run on a phone or rugged handheld, as operationally critical as the vehicle or radio it replaced, yet once a device leaves the office it is effectively out of IT's hands until something goes wrong. Script's MDM software gives IT and operations a single view of every field device: who has it, what's installed, whether it's compliant, and the ability to lock or wipe it the moment it's lost or stolen.

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Engineers with a laptop at an industrial construction site

The risk of an unmanaged device fleet

A device shared across shifts has no individual accountable for it. A lost or stolen device with no PIN enforcement is a data exposure, not just a hardware write-off. A 2024 industry mobile security index found 70% of public-sector critical-infrastructure respondents had a mobile or IoT security incident in the past year.

Enrolment, app management and kiosk mode

Enrolment and provisioning: New devices are configured and provisioned automatically at scale.
App and content management: Operational apps are pushed, updated and removed remotely.
Kiosk mode: A device is locked to a single operational app, removing personal use and unsupported apps.

Remote lock, wipe and compliance policy

Remote lock and wipe: A lost or stolen device is locked or wiped remotely.
Compliance and security policy: PIN, encryption and OS version requirements are enforced automatically, with non-compliant devices flagged.
Device health and location visibility: Battery level, health status and last-known location are visible from a central dashboard.

The foundation under Script's other frontline apps

The same managed device typically also runs Script's inspection and workflow platform, push-to-talk communication and guard patrol. MDM is what keeps those devices enrolled, current, compliant and locked to their operational purpose.